What Information Do We Collect?
When you engage with us, we may collect personal information such as your name, contact number, email address, physical address, and where necessary, your date of birth or identification number.
How do we collect information?
We collect information directly from you when you interact with us — for example, when you submit an enquiry, request our services, sign up for updates, or communicate with our team. We may also receive information from trusted third parties, but only where you have authorised them to share your data with us.
Confidentiality
Mlangeni and Associates respects your privacy and is committed to safeguarding your personal information. This policy does not extend to external websites linked through our site. We are not responsible for the privacy practices or content of such external websites.
Making a complaint
If you have concerns about how your personal information has been handled, please email us at info@mlangeniandassociates.co.za. Kindly include the details of your complaint. We will investigate the matter promptly and aim to respond within 15 working days. If additional time is required, we will notify you. Should you remain unsatisfied with our response, you may escalate your complaint in accordance with South Africa’s Protection of Personal Information Act (POPIA).
